Competency: 
Displays the ability to lead and manage an emergency response to meet its immediate objectives, and leave behind sustainable operation with appropriate systems, programmes etc. after departure of the emergency team. 

Course Content: 
The course is divided into three units with three chapters each that deal with the themes of the unit.

Unit One is devoted to the specific management context of refugee emergencies in a broad sense. What are the problems that stem directly from the situation that stem directly from the situation - What are the needs of the refugees or displaced ? What information does the manager need to know and what should be done ? The unit focuses on management theory as related to mass displacement emergencies, strategies, and analytical techniques, appropriate in the context of international humanitarian emergency response. It discusses management of the resources and capacities needed for the physical response to the emergency. Some key tools for managing the response to a refugee emergency are also discussed.

Unit Two provides some insights from traditional management theory as well as emergency field experience on ways to prepare yourself to be a better emergency manager. These chapters discuss ways of thinking and analysing problems presented by emergencies, and show some of the benefits of ‘systems thinking’ in emergencies. They also present some techniques for managing your own time, since this resource is in short supply in emergencies, and the management of it is a highly personal and self-oriented skill.